Join Our Team as a Clinical & Program Care Coordinator
We’re hiring a Clinical & Program Care Coordinator to help guide families through oral immunotherapy and ongoing allergy treatments. This role combines clinical support, care coordination, and family engagement in a flexible, supportive environment.

Clinical & Program Care Coordinator
Empower Allergy Treatment – Poway, CA
Part-Time | 20–40 hours/week | Flexible, Family-Friendly Hours | Mission-Driven Role
Are you a medically trained professional who understands the emotional and practical challenges facing families of children with food allergies, and want to be part of a solution?
At Empower Allergy Treatment, we specialize in concierge-style care for children with food allergies, offering oral and sublingual immunotherapy (OIT and SLIT), biologic treatments, and personalized support in a calm, welcoming environment. We’re looking for someone who is passionate, organized, and ready to help build a practice that truly empowers families.
What You’ll Do
Care Coordination
- Coordinate the 12-month oral immunotherapy (OIT) program for 10–20 patients
- Ensure patients are scheduled for updose appointments every 2–4 weeks
- Prepare daily OIT doses in batches ahead of each updose visit
- Conduct weekly check-ins with families via text, email, or phone
- Respond to questions about symptoms, dosing, or logistics
- Follow up on labs, prescriptions, and medication orders
- Maintain clear communication and documentation to support continuity of care
Clinical Support
- Scribe during patient visits and assist with documentation
- Prepare notes including assessments and plans
- Place orders for medications and labs
- Pre-chart and document results
- Assist with patient education
- Prepare After Visit Summaries and action plans
- Assist with procedures including skin prick testing and pulmonary function testing
- Interact with infants, children, and teens during OIT updoses and oral food challenges (OFC)
- Prepare precise food doses for OIT and OFC
- Handle prior authorizations and troubleshoot prescription/lab issues
- Create school forms (Anaphylaxis and Asthma Action Plans) for patients
Administrative Tasks
- Scan and organize patient consents and documents
- Set up and manage recurring payments
- Discuss program costs with families
- Create, post, and send superbills
Family & Pediatric Engagement
- Provide a warm, playful presence during appointments
- Offer emotional support to parents and children
- Build lasting relationships with families through consistent communication and care
You’re a Great Fit If You
- Have a background in healthcare (RN, LVN, MA, or similar)
- Have experience with food-allergic children and are passionate about helping these families
- Are warm, reliable, and able to keep both children and adults at ease
- Are highly organized, tech-comfortable, and detail-oriented
- Thrive in a flexible, evolving environment and enjoy wearing multiple hats
- Are excited to help shape a growing practice from the ground up
Why Join Empower Allergy Treatment?
- Flexible scheduling that works around your family’s needs
- A small, collaborative team with a shared mission
- A chance to use your personal and professional experience to make a meaningful impact
- Competitive hourly compensation based on experience and qualifications
- Opportunity to grow with the practice and shape your role over time
- Meaningful work supporting families through life-changing allergy care
- A mix of clinical, relational, and organizational work—every day is different
To Apply
Please send your resume and a cover letter describing your motivation to join this practice and your relevant experience to:
info@empowerallergytreatment.com
We’d love to hear how you see yourself contributing to our mission.
Empower Allergy Treatment
Susan Laubach, MD
15706 Pomerado Rd., Suite 104
Poway, CA 92064
Phone: 858-321-5564
Fax: 800-820-7025

About the Doctor
Susan Laubach, M.D., is a pediatric allergy specialist who has over 20 years of experience caring for kids with food allergies. She is well-known in San Diego and nationally for her food allergy expertise.
After more than a decade co-directing the Food Allergy Center at Rady Children’s Hospital and participating in ground-breaking clinical research on food allergies, she opened Empower Allergy Treatment (the E.A.T. Center), a concierge-level comprehensive food allergy center in Poway.
Discover the Personalized Allergy Care Your Child Deserves
Find lasting food allergy relief for your child in San Diego. Schedule a consultation today to begin the journey to better health.

Frequently Asked Questions
Find answers to common questions about allergy care and treatments.
Food allergies occur when the immune system mistakenly reacts to proteins in certain foods. These reactions can range from mild symptoms like hives to severe conditions like anaphylaxis. Treatment involves avoiding allergenic foods, using medications to manage reactions, and in some cases, oral immunotherapy to desensitize the immune system. An allergist can help develop a personalized treatment plan for your child. Learn more about our services here.
If your child shows symptoms like hives, stomach issues, or difficulty breathing after eating, you should consult an allergist. Early diagnosis can prevent severe reactions and guide treatment. If you’re unsure whether a food allergy is causing symptoms, an allergist can provide clarity through testing. It's also important if there’s a family history of food allergies.
If your child experiences symptoms like swelling, stomach pain, or breathing issues after eating certain foods, testing can help identify the cause. Testing is also recommended if there’s a family history of allergies or if you're unsure about which foods might be triggers. An allergist can assess whether food allergy testing is necessary based on symptoms and medical history. Contact us today to schedule your consultation.
Yes, food allergies can be managed and, in some cases, treated. Treatments like oral immunotherapy (OIT) can gradually desensitize the immune system to food allergens, reducing the risk of severe reactions. At Empower Allergy Treatment, we offer cutting-edge food allergy treatments, including desensitization programs tailored to your specific needs. Discover more about our food allergy treatments here.